The following safety and use information and Limited Warranty applies to products sold by OmniSite, LLC (“OmniSite”) to you the end-user (“You”) on OmniSite namely an alarm with text notification capability, related accessories such as sensors (collectively “Products”), and cellular service, which is required in order for the alarm to send notification text messages (“Services” collectively with Products “Products and Services”).
Product Safety and Use Information
IMPORTANT: Use only supplied battery and with your Products. Routinely check the battery in Products; failure to routinely check the battery may result in the failure of Products to function during a loss of power. Routinely check the strength of the cellular signal to Products and/or perform tests to check the text notification capability of the Products.
WARNING: Products use electricity in the presence of water, therefore your safety and the safety of others depends upon you thoroughly reading and understanding the Installation Guide. If you have questions or do not understand the information presented in the Installation Guide, please call 1-317-885-6330. Be sure that electrical cords used are not frayed or placed in a located where they can pose a danger. To reduce the risk of fire, electric shock, injury or death, always disconnect all sources of electrical power before servicing or cleaning; do not touch the electrical terminals or controls with wet hands; and do not tilt, jolt or tip Products while powered-on. Never disassemble Products. Never allow children to use Products.
CAUTION: Products are cellular devices and must be activated before use. Please visit Omnisite.com/activate to activate your Products. You must have a cellular device in which to communicate with Products. OmniSite utilizes automatic bill pay as a convenience to its customers and to ensure continuity of cellular service. OmniSite will notify you before cellular service is to be renewed and before the credit card you provided during activation is charged. If OmniSite is not able to successfully bill for the cellular service, OmniSite has the right to immediately disconnect cellular service to your Products and your Products will no longer send text notifications. NOTE: Upon delivery inspect contents immediately and file claim with
delivery carrier for any damage. OmniSite recommends saving the original box and packing material. You are responsible for damage to Products if returned to OmniSite improperly
NOTE: OmniSite’s primary method for contacting you is via email. Please add us as a contact to ensure delivery of these emails. Please promptly update your email address with us if it changes.
Limited Warranty: OmniSite, LLC (“OmniSite”) warrants to You that Products will be free from defects in materials and workmanship under normal use and service for two (2) years from the purchase date. A claim under this Limited Warranty must be presented during the Limited Warranty period and within thirty (30) days after any covered condition has occurred. A claim under this Limited Warranty shall be satisfied by either, in OmniSite’s sole discretion, repairing or replacing the Products and/or part. Replacement Products may be new or reconditioned.
To make a claim under this Limited Warranty, OmniSite must first issue you a Returned Material Authorization (RMA) number. This number can be obtained by contacting OmniSite and a copy will be provided by email. A copy of the RMA must be included with any materials shipped to OmniSite.
The entirety of Products must be sent back to OmniSite (unless specifically listed otherwise on the RMA form) and properly packaged to ensure against damage during shipping. If
OmniSite determines that the claim is covered by this Limited Warranty, OmniSite will either, in its sole discretion, repair or replace the Products and/or part. Any damages not covered under this Limited Warranty will not be repaired until a written purchase order is received.
The Limited Warranty period shall not be extended by the replacement or repair of Products or parts under this Limited Warranty but the remaining Limited Warranty period shall continue in effect and be applicable to the replaced or repaired Products or parts under conditions of the Limited Warranty. Payment for cellular service covers only cellular transmission fees and in no way extends any portion of this Limited Warranty. This fee does not include out-of-warranty service or repair.
The cellular service provided in conjunction with the purchase and use of Products and Services is not guaranteed, and OmniSite cannot and does not guarantee or represent that cellular service will be available in Your area nor that cellular service will be continuous and uninterrupted in Your area. It is Your responsibility to determine if cellular coverage is available in your area and to monitor the warning light on Products and Services to determine the cellular signal strength to Products and Services.
You should contact OmniSite for assistance if needed. If cellular service is not available in your area, then your sole remedy is to return Products and Services as provided for in OmniSite’s Return Policy as found at www.omnisite.com. As such, OmniSite is not liable for any causes of action, losses or damages of any kind whatsoever arising out of mistakes, omissions, interruptions, errors, or defects in the provision of cellular service and failures or defects in the cellular network.
Upon expiration of the Limited Warranty period, all liability of OmniSite shall be terminated. This Limited Warranty does not apply in the following cases: failure to follow installation and operating instructions, misuse, alteration, abuse, accident or tampering, and repair by anyone other than OmniSite.
THIS LIMITED WARRANTY IS EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, OBLIGATIONS OR LIABILITIES, WHETHER WRITTEN, ORAL, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. IN NO CASE SHALL OMNISITE BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS WARRANTY OR ANY OTHER WARRANTIES WHATSOEVER.
This Limited Warranty gives specific legal rights. You may have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so that the above limitation of exclusion may not apply to you. You, the individual user, should take care to determine prior to use whether Products and Services are suitable, adequate or safe for the use intended. Since individual applications are subject to great variation, OmniSite makes no representation or warranty as to suitability or fitness of Products and Services for any specific application.
OmniSite makes no representation that Products and Services will reduce any risk of property loss or personal injury or prolong the life of any equipment or other property; or that Products and Services will in all cases provide adequate warning and protection. You understand that Products and Services if properly installed and maintained may only reduce the risk of property loss or other loss but Products and Services are not an insurance or a guarantee that there will be no property loss or other loss as a result.
CONSEQUENTLY, OMNISITE SHALL HAVE NO LIABILITY FOR ANY PROPERTY DAMAGE, PERSONAL INJURY OR OTHER LOSS BASED ON A CLAIM THE PRODUCTS AND SERVICES FAILED TO GIVE WARNING.
However, if OmniSite is held liable, whether directly or indirectly, for any loss or damage arising under this Limited warranty or otherwise, OmniSite’s liability shall be limited to the purchase price of Products and Services purchased and paid for by You, which shall be the complete and exclusive remedy against OmniSite.